Refund Policy

CloverSac Refund policy is as follow :.

• Please contact us at contact@cloversac.com to request a return within 30 days from delivery date.
• The returned item must be strictly in its original conditions received with its original plastic packaging and with tags intact
• Please note that shipping fees are non-refundable and you will need to pay for return shipping.
• 3-7 business days after inspecting your returned items, we will issue your refund via your original source of payment .

Cloversac does make custom-fitting organizer to fit into any handbags or purses perfectly. All recommendation made on our website is based on the closest fit and suggestions by our clients. Purchaser is solely responsible for:

• Choices made regarding color, size, items purchased.
• Carefully evaluating the product before purchase to ensure they meet the exact specifications you are looking for.
• Not allowing children or other unauthorized family members or friends to access your credit cards or your account at the payment site to ensure that no one pays far a purchase without your express permission.
• Choice of delivery service, by the default all the shipping is executed by DHL Ecommerce which is airmail with tracking for certain countries which is the cheapest shipping service available. If you are preferred a more guaranteed courier service like DHL, FEDEX or UPS, please kindly contact us on rates.

Exceptions to the Refund policy are made for the following reasons:

• In the event that the order has been shipped back to Singapore due to non-delivery or non-collection or wrong address, you have to the option of (1) Seeking a refund for the sales of the product (s) however shipping fees are not refundable or (2) Paying the shipping charges for re-shipment. Refund is only done after we receive the parcel back which can takes up to 60 to 90 days.